Reference

How slotgovip Handles Your Personal Information

This Privacy Policy tells you exactly what data we collect when you open an account, make a deposit via GCash, Maya, or InstaPay, or browse the lobby — and how we keep that information secure.

Account data protectionGCash, Maya, InstaPay payment privacyYour right to access or delete dataCookie and device data disclosure
slotgovip How slotgovip Handles Your Personal Information
REACH OUR TEAM

Contact Us About Your Privacy

If you have a question about how your data is used, want to request a copy of your records, or need to update personal details tied to your GCash or Maya withdrawal account, our support team is your direct line. Send us the details and we will respond through the same channel you used to reach us.

Live Chat Start a chat session directly from the lobby or account settings page. Describe your data query and our team will pull your account record to assist you.
Email Support Send a detailed privacy request to our support email. Include your registered mobile number or the e-wallet used so we can locate your account quickly.
Account Help Page Log in and go to Account Settings to view stored contact details, linked e-wallets and active session devices — then flag anything that looks wrong.
HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We use industry-standard encryption across the site and on every payment flow — whether you are cashing out to GCash, settling a withdrawal to Maya, or logging in from a phone in Cagayan de Oro. Your session tokens are not shared between devices, and we clear inactive sessions after a defined idle period so your account stays contained to the device you are actively using.

Encryption on All Payment Flows

Every GCash, Maya and InstaPay transaction is processed over an encrypted connection. Your payment reference is stored; your wallet credentials are never visible to us.

Cookie Use and Your Choices

We use session cookies to keep you logged in and analytics cookies to understand how the lobby loads on mobile. You can manage cookie preferences through your browser settings at any time.

Data Retention and Deletion

Account records are kept for as long as required under applicable Philippines rules. If you close your account, you can request deletion of personal data not subject to a legal hold.

Who to Contact for Data Requests

Our support team handles all data access, correction and deletion requests. Reach us via live chat or email; we will confirm receipt and respond within a reasonable processing period.

Frequently Asked Questions About Your Privacy

These are the questions we hear most from account holders about how their data is stored, who can see it, and how to make changes. If your question is not here, contact support through live chat or email.

We collect your name, mobile number, date of birth and a valid ID for verification. Your linked e-wallet details — GCash, Maya or InstaPay — are stored as payment references only, not as login credentials.

We share data only with payment processors needed to complete your transactions and where local law requires disclosure. We do not sell your personal data to advertisers or unrelated third parties.

Contact our support team via live chat or email, quote your registered mobile number, and request a data export. We will verify your identity before sending any records.

Yes. You can request deletion by contacting support. Data subject to legal retention requirements in the Philippines cannot be removed early, but all other records will be deleted upon confirmed request.

We store transaction reference numbers and amounts for accounting purposes. Your GCash or Maya PIN, one-time passwords and wallet login details are never transmitted to or stored by us.

We use session cookies for login continuity and analytics cookies for lobby performance. You can disable non-essential cookies in your browser settings; session cookies are required for your account to function.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.